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Our vision, mission and values

Our vision, mission and values are outlined below.


No member of the RAF Family will ever face adversity alone.


At the heart of the RAF Family, we exist to support current and former members of the RAF, their partners and dependants, whenever they need us.


Our values are at the heart of all that we do. We are:

  1. Beneficiary Focussed – we place beneficiaries at the heart of all that we do and are dedicated to acting in their best interests, understanding their needs and using our expertise to provide appropriate solutions.
  2. Compassionate – we show empathy, giving a helping hand to those in need and distress.
  3. Inclusive – promoting fairness, diversity and respect for others, we are non-judgmental and non-discriminatory in our approach to both beneficiaries and staff, making ourselves accessible to all that need our help.
  4. Responsive – forward-leaning and innovative, we remain relevant by anticipating changes in the wider environment that affect those who need our help.
  5. Trustworthy – we have integrity and are honest, striving to do the right thing, and challenging decisions and actions that are not consistent with our values whilst remaining accountable for our actions.

0800 169 2942

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