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Helpline: 0300 102 1919

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Contact us

Whether you are looking to contact our support helpline or have a media enquiry, below are several ways you can get in touch with us.

If you need our help and support

If you need our help with a welfare concern, for example:

  • if you are in financial need
  • need support in maintaining your home
  • have care or mobility needs

Please contact us via email at mail@rafbf.org.uk or via our online form or by calling our helpline on 0300 102 1919 (between 8am-10pm, seven days a week). That way we will be able to deal with your enquiry much quicker. Please note that requests sent via post may take longer to be responded to.

Alternatively, you can use our web chat facility (located in the bottom right of this screen) to get in touch with us between 9am-4pm, Monday to Friday. Find out more about our web chat.

Please note, that to be eligible for assistance, savings must be less than £16,000 (or £23,250 in respect of Care Home Top Up grants), and the eligible Service person must have served in the Royal Air Force for at least one day.

If you would like to support us

If you would like to talk to us about:

  • Making a donation
  • Amending your contact details or mailing preferences
  • Gift Aid

Please email our fundraising team at hello@rafbf.org.uk.

If you would like to participate in an event, fundraise or volunteer for us, please visit our Get involved section for more information or get in touch with us at challenge@rafbf.org.uk.

If you would like to discuss linking your product or company with the RAF Benevolent Fund, please see our Corporate Partnerships page or or email our Corporate Partnerships Team at corporate@rafbf.org.uk.

Head office contacts

For general enquiries, to speak to one of our team or to make a donation by telephone please contact:

  • Telephone: 020 7580 8343
  • Fax: 020 7436 1857
  • Email: mail@rafbf.org.uk
  • Address: RAF Benevolent Fund, 67 Portland Place, London W1B 1AR

Press and media contacts

For all press and media enquiries, news releases and requests for interviews and comment please visit our media enquiries page or contact:

  • Telephone: 020 7307 3305 or 020 7307 3351
  • Out of hours number: 07595 657979

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