Listening and Counselling Service
Everyone has moments when they need extra support. That's where we come in - our confidential services are designed to help support people dealing with a range of non-clinical issues including, anxiety, low mood, stress, bereavement and loneliness.
We're here to help
We proudly support the entire RAF Family, which includes serving personnel, veterans, dependants, and carers. To ensure you receive the most effective help, our service always begins with a personal needs assessment to tailor support specifically to you.
You can refer yourself by calling us on 0300 102 1919 or completing the request our help form.
Our helpline is open Monday - Friday 8:30am - 4:30pm, outside of these hours please leave a voicemail. We aim to respond to all enquiries within five working days.
How we helped Neil
After the loss of both parents, separating from his wife, and a decline in his personal health, RAF veteran Neil sought the support from the Fund’s welfare services to get himself back on track.
If for any reason you are unsure if we can help you or a loved one, please give us a call on 0300 102 1919.
You can read the eligibility criteria here.
FREQUENTLY ASKED QUESTIONS
Support is available for a range of difficulties, including:
- Anxiety
- Low mood
- Stress
- Low self-esteem
- Loneliness and isolation
- Struggling with sleep
- Emotional support for carers
- Bereavement
Our service includes:
- A dedicated assessment to understand your needs and determine the best support for you.
- Up to eight sessions of counselling with a trained therapist. Options include telephone, webcam or face-to-face sessions.
- Counselling sessions delivered through our specialist partner organisations.
- Access to a free 24-hour emotional support helpline.
- Free membership to Headspace, a digital mindfulness tool.
If you are looking for support for a child or young person, please see our youth counselling service page for further information.
If you are looking for relationship support, please visit our relationship counselling page.
Who we've helped
Get in touch
If you have any questions or would like to discuss your situation, please give us a call on 0300 102 1919 or submit a query online.
Stay up to date
Sign up to our E-Newsletter to receive regular updates on all of our latest news, events and stories.