CONTACT US
Whether you are looking to contact our support helpline or have a media enquiry, below are several ways you can get in touch with us.
If you need our help and support
If you need our help with a welfare concern, for example:
- if you are in financial need
- need support in maintaining your home
- have care or mobility needs
Please contact us via email at welfarenavigators@rafbf.org.uk or via our online form or by calling our helpline on 0300 102 1919 between 9am-5pm Monday-Thursday and 9am-4pm on Friday. That way we will be able to deal with your enquiry much quicker. Please note that requests sent via post may take longer to be responded to.
Alternatively, you can use our web chat facility (located in the bottom right of this screen) to get in touch with us between 9am-4pm, Monday to Friday. Find out more about our web chat.
Please note, that to be eligible for assistance, savings must be less than £12,000 (or £23,250 in respect of Care Home Top Up grants), and the eligible Service person must have served in the Royal Air Force for at least one day.
If you would like to support us
If you would like to talk to us about:
- Making a donation
- Amending your contact details or mailing preferences
- Gift Aid
Please email our fundraising team at hello@rafbf.org.uk.
If you would like to participate in an event, fundraise or volunteer for us, please visit our Get involved section for more information or get in touch with us at challenge@rafbf.org.uk.
If you would like to discuss linking your product or company with the RAF Benevolent Fund, please see our Corporate Partnerships page or or email our Corporate Partnerships Team at corporate@rafbf.org.uk.
General enquiries
If you have a general enquiry you can complete our short enquiry form. If you would prefer to take to one of our team or to make a donation by telephone, please call 020 7 580 8343.
Head office contacts
- Telephone: 020 7580 8343
- Fax: 020 7436 1857
- Email: mail@rafbf.org.uk
- Address: RAF Benevolent Fund, 67 Portland Place, London W1B 1AR
Press and media contacts
Our media team is here to provide journalists with the latest news and information about the RAF Benevolent Fund. If you would like to request an interview, quote or comment, please get in touch.
Anna Ramsey – Public Relations Manager
- Telephone: 07595 657979
- Email: anna.ramsey@rafbf.org.uk
Around the UK
Our regional office based in Edinburgh covers Scotland and Northern Ireland.
- Address: 20 Queen Street, Edinburgh EH2 1JX
- Telephone: 01312 256421
Gavin Davey, Regional Director
- Mobile: 07920 475774
- Email: gavin.davey@rafbf.org.uk
Jill Robertson, Administrator
- Telephone: 01312 256421
- Email: jill.robertson@rafbf.org.uk
Our regional office based at RAF Cranwell covers central England, north England, Wales and the east of England.
- Address: RAF Benevolent Fund, Block 328 West (Rm8A), RAF Cranwell, Sleaford NG34 8HB
- Telephone: 01400 268226
- Fax: 01400 262681
Neil Sturtridge, Area Director Central/North England & Wales
- Mobile: 07880601015
- Email: neil.sturtridge@rafbf.org.uk
Lyn Doney, Regional Co-ordinator
- Telephone: 01400 268226
- Email: lyn.doney@rafbf.org.uk
Our regional office based at RAF Benson covers the whole of the South of England.
- Address: Building 167, RAF Benson, Wallingford, Oxfordshire, OX10 6AA
- Telephone: 01491 837766 ext 6536 or 5299
Neil Tomlin, Area Director
- Email: neil.tomlin@rafbf.org.uk
- Mobile: 07885466198
Bryan Kettle, Regional Co-ordinator
- Telephone: 01491 837766 ext 5299
- Mobile: 01296656969
- Email: bryan.kettle@rafbf.org.uk
Andy Cairns, RAF Subscriptions Manager
- Telephone: 01993 896608
- Mobile: 07920475772
- Email: andy.cairns@rafbf.org.uk
Charlotte Kay, RAF Subscriptions Administrator
- Telephone: 01993 896608
- Email: charlotte.kay@rafbf.org.uk
Install our web app
You can install our Ben Fund web app to your device for quick and easy access to our website. See some instructions on how to do this.
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