"The veteran group is something to look forward to – and reminds us we’re not alone"

For Derek and Wendy Austen, being part of the RAF Family has always meant more than just service – it’s about community, connection and looking out for one another. The couple, married for 68 years, are being supported by the RAF Benevolent Fund through its local community engagement team in Kent.

Derek, now 93, completed his National Service with the RAF between 1950 and 1952. Serving as an Aircraftman 1 at RAF Watchet in Somerset, his time in uniform marked his first real period away from home.

Derek recalled: "It was the first time I’d ever been away; Somerset felt a long way from Broadstairs." Despite the distance, Derek returned home every weekend to help in his family’s butcher’s shop – a journey made possible thanks to concessionary train fares for those in uniform.

He said: "The late-night journeys back to camp meant people would be sleeping on trains in sidings, even on the luggage racks, waiting to return to duty early next morning. It was a very different time."

Derek continued his involvement with the RAF when they asked at his local RAFA Club for a Volunteer Welfare Officer, knowing how important the continued support was, he was happy to step up to the role, which he did for over 20 years.

It was a chance conversation with Kent Fire and Rescue that connected the Austens with the Fund. During a home safety visit, a member of the fire service, Tony, noticed RAF memorabilia around the house and helped put the family in touch with the Fund’s local Community Engagement Worker, Nikki.

"It was just lovely," said Wendy, 89. "It’s good to know there are still people out there who care."

Through the Fund, Derek and Wendy were introduced to a local community group for RAF veterans and their families – a monthly get-together offering companionship, activities and support. Each month, Derek and Wendy look forward to attending the group – where a warm welcome, tea and cake are always guaranteed.

"There’s always something to do," said Tess, the couple’s daughter who takes them to the groups. She added: "It’s not just sitting and chatting – there are activities like quizzes, crafts and painting."

One of Derek’s highlights was painting his own mug during a ceramics session. Tess said: "He surprised himself. Dad used to paint years ago and didn’t think he could still do it, especially as he has Parkinson’s. But he was so proud – and he uses that mug every day."

For Wendy, the group provides reassurance as well as enjoyment. She explained: "Nikki will say, ‘Wendy, you go and sit with the ladies – we’ll look after Derek.’ But we usually sit with another couple we’ve got to know well. We really enjoy it."

The shared RAF background helps break the ice with other attendees. Tess recalled: "The first time we went, the men all shook hands and introduced themselves. There’s something comforting about that shared experience."

For the Austen family, the Fund’s support has had a real impact on daily life. Wendy said: "It’s something to look forward to and gives us something to talk about with other people and when we’re at home."

For Tess, seeing her parents engage with others has been invaluable. She said: "It’s really nice to see them talking, reminiscing and sharing experiences with other people. Otherwise, they’re very much at home, but this gives them a wider sense of community."

The family is full of praise for the Fund and its people. Tess said: "Nikki is lovely and very supportive. She checks in, keeps us informed and makes sure there’s always something for everyone at the group sessions – especially as Dad has good days and more difficult days."

Wendy added: "It’s a great job the Fund does. Just knowing there are still people out there who care makes all the difference."