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Improving the mental and emotional wellbeing of the RAF Community

If you are dealing with bereavement, anxiety, depression, low self-esteem, stress and loneliness, the Listening and Counselling Service is a confidential service that can help you.

Counselling

Eligible members of the RAF Family (see Who Is Eligible For Our Help & Support? for details) can refer themselves by calling our helpline on 0300 102 1919 or completing the request our help form. Our helpline is open Monday - Friday 08:30 - 16:30, outside of these hours please leave a voicemail. We aim to respond to all enquiries within five working days. 

Support is available for a range of difficulties, including:

  • Anxiety and/or depression
  • Low mood and stress
  • Low self-esteem
  • Loneliness and isolation
  • Struggling with sleep
  • Emotional stress felt due to caring for a loved one
  • Bereavement
  • Problem gambling

Our service includes:

  • Counselling sessions delivered through our specialist partner organisations.
  • Free membership to Headspace, a digital mindfulness tool.

Other Support 

If you are looking for support for a child or young person, please see our youth counselling service page for further information.

If you are looking for relationship support, please visit our relationship counselling page.

Quotes from people who have used our listening and counselling service

"The Fund's early and reactive support meant I didn't have to ask myself those questions for very long and slowly the darkness lifted. The listening and counselling service they provided saved my life."

Andrew

"My partner is also in the RAF and is away a lot and I was also concerned about his welfare when he was away and I was becoming more and more anxious. I started to feel overwhelmed but threw myself into work – I knew I couldn't break down there – and I began working later and later, just so as not to be home alone with my thoughts. I was offered cognitive behavioural therapy with a local therapist. I have had six sessions now and she is brilliant. She has taught me to recognise the symptoms and how to deal with them. I know I am prone to depression but I know now to ask for help when I need it."

Sally

Am I eligible for support?

View our eligibility checklist to see if you would qualify for help.