The RAF Benevolent Fund provide lifelong support to serving and ex-serving RAF personnel and their families.
Join us
Working at the Royal Air Force Benevolent Fund is more than just a job; it's a chance to make a real difference. We provide life-changing support to over 40,000 members of the RAF Family each year.
Alongside helping our beneficiaries we also get to hang out with Spitfires and Typhoons, attend events like Royal Ascot, the Chelsea Flower Show, and the Bomber Command Memorial Service.
Join us and help us continue our mission.
Our purpose
For more than 100 years, the RAF Benevolent Fund has been supporting members of our RAF Family through thick and thin providing practical, emotional, and financial support whenever they need us.
We'll consider any request for assistance, however big or small, providing a tailor-made approach to each individual situation. From mobility aids and confidential counselling to financial grants, we offer a range of support tailored to the individual's needs.
Our values
We listen and seek to understand, standing side-by-side with the RAF Family.
Why is this value important?
- It builds trust. By genuinely listening, we create stronger relationships and foster an environment where people feel seen and heard.
- It drives better outcomes. Understanding different perspectives allows us to collaborate more effectively and develop more impactful solutions.
- It empowers us. Empathy boosts our emotional intelligence, helping us navigate complex situations and support one another more effectively.
How can we live this value?
- Ask questions and listen actively. Take the time to understand a situation from another person's point of view before forming a judgment.
- Approach others as individuals. Focus on their specific needs and experiences, avoiding assumptions or generalizations.
- Make time for others. Prioritize being present and accessible to your colleagues and those you serve.
We work hard to ensure everyone feels valued and supported, and make ourselves
accessible.
Why is this value important?
- It fuels innovation. When diverse perspectives are welcomed, we become more creative and collaborative, leading to better solutions.
- It broadens our reach. By embracing all backgrounds, we are better equipped to support the entire RAF Family.
- It builds a stronger team. Inclusion ensures everyone feels safe, respected, and empowered to contribute their best work.
How can we live this value?
- Reach out. Take the time to get to know colleagues you don't typically interact with and learn about their experiences.
- Challenge your assumptions. If you find yourself jumping to a conclusion, pause and consider a different point of view.
- Share your story. Be open to sharing something about yourself to help foster connections and build trust with others.
We are forward leaning and encourage new ideas and approaches to remain
relevant.
Why is this value important?
- It ensures our relevance. We must constantly adapt and evolve to meet the changing needs of those we serve.
- It improves our impact. Innovation helps us discover more efficient and effective ways to deliver support, allowing us to help more people.
- It drives us forward. By embracing new ideas, we push the organization to grow and maintain our position as a leader in welfare support.
How can we live this value?
- Explore new solutions. Dedicate time to thinking about and testing different ways to solve existing challenges.
- Embrace new ideas. Be open to change and actively seek out new perspectives, even if they challenge your current way of thinking.
- Collaborate. Involve others in the ideation process. The best ideas often come from diverse groups working together.
We put people at the heart of everything we do.
Why is this value important?
- It builds trust. By genuinely showing we care, we create strong relationships and a more motivated team.
- It focuses our mission. This value ensures our work is always aligned with our primary goal: supporting the RAF Family.
- It creates better outcomes. When we consider the human element, we benefit from diverse ideas and experiences, leading to more impactful results.
How can we live this value?
- Ask and listen. Make time for real conversations. Go beyond a quick "how are you?" and show you genuinely care.
- Connect in person. Whenever possible, prioritize talking to people directly over sending an email to build stronger rapport.
- Think about impact. Before starting a new project or process, consider how it will affect the people involved and those we serve.
We do what we say we will, and use evidence and insight to adapt to changing
needs.
Why is this value important?
- It ensures timely support. Being responsive means our beneficiaries get the help they need exactly when they need it.
- It builds trust. When we consistently deliver on our commitments, we strengthen our relationships and reputation.
- It demonstrates our commitment. Our swift action shows we are dedicated to our mission and the people we serve.
How can we live this value?
- Plan ahead. Anticipate potential challenges and take proactive steps to address them before they become a problem.
- Set clear expectations. Communicate openly about what you will deliver and when, and then make sure you follow through.
- Find solutions. Be proactive in identifying issues and proposing effective, timely solutions.